Check your VPN: How to test if VPN is working

How do I know if my VPN is working?

You’re probably thinking, “I use my VPN all the time. Surely it is working.” But just because your VPN’s connection status is active, that doesn’t mean it’s working.  

If your VPN isn’t doing exactly what it’s supposed to do, which is to hide your real IP address by assigning you a new one based on a different server, then it’s not effective.

By now, you’re probably wondering, “Am I on a VPN that works?” You can find out if your VPN is working by conducting a VPN test. A quick Google search can tell you everything you need to know.  

Follow the steps below to find out if your VPN is working:

1. Disable your VPN service
2. Type “what is my IP address” in the Google search bar and hit the Enter key
3. Make a note of your IP address. You’ll find it in the What’s my IP section.

4. Enable your VPN, go back to Google, and search “what is my IP address” again

5. Now compare the two IP addresses.

That’s the simple, straightforward method. If the two IP addresses are different, your VPN works just fine. If they’re the same, it doesn’t, and could very well be exposing your data.  

We’ll show you how to fix it further down in this article, so continue reading to find out. Note that the information in this article is relevant even if you use a VPN at home.

How to test for VPN leaks

Testing for VPN leaks could let you know if your VPN is revealing your true IP address or leaking crucial data like your DNS information, and more.

This is a basic test to see how well your VPN performs when the connection is active and stable. For best results, load multiple test websites and interrupt your internet connection while your VPN service is running.  

Below is a list of websites you can use for a VPN leak test:

• ipleak.net (for IPv4, IPv6, WebRTC, and DNS leaks)
• Perfect Privacy Test tools (for IPv4, IPv6, DNS, WebRTC leaks)
• ExpressVPN leak tests (for IPv4, DNS, WebRTC leaks)
• test-ipv6.com (for IPv4 and IPv6 leaks)
• dnsleaktest.com (use extended test to identify DNS leaks)
• BrowserLeaks WebRTC Test (for WebRTC leaks)
• IPX.ac (for IPv4, IPv6, WebRTC, DNS, browser fingerprinting, location data leaks, etc.)
• ipleak.org (for IPv4, IPv6, WebRTC, and DNS leaks)

Follow the steps below to test your VPN for leaks:

1. Connect your VPN
2. Load ipleak.net in your browser and check out the results

3. Disconnect your internet connection while your VPN service is running, then reconnect it and load another test browser while it reconnects. This will highlight any reconnection leaks if any.

VPN leak: how to identify & fix it

Now that we know how to test for VPN leaks, let’s move on to identifying and fixing different types of leaks.

IP leak

Your IP holds crucial information about you, including the websites you visit and your location. A VPN service is supposed to protect this information, so an IP leak is counterproductive and indicative that your VPN is failing to protect your data.

That’s because if someone can identify your true IP, they can monitor your online behavior. IP leaks are common with free VPN services, although paid ones can be guilty of this, too.  

IP leak identification

Follow the steps in the “How to test for VPN leaks section” above to identify an IP leak.

How can I fix an IP leak?  

If you find a leak, the best way to fix it is by switching to a reliable VPN service — one that doesn’t leak IPv4 or IPv6 addresses.  

There’s no taking chances or cutting corners when it comes to protecting your personal information. A safe and reliable VPN service is the only way to go.  

Clario’s VPN is the safe, secure, and reliable VPN service you need to keep your data safe. It protects it by masking your true IP address, allowing you to browse the internet anonymously and keep hackers off your trail.

The VPN service forms part of a suite of cybersecurity tools that are geared towards protecting your personal information, all in one app.

1. Download the Clario app on your computer or mobile phone
2. Select Browsing and enable Browsing protection  
3. Next, select Allow  
4. Clario will put on the fastest server at the time.

If you’re new to using VPNs, learn how to set up and use a VPN. It would help to also educate yourself about the best VPN server locations, so you know how they work.

DNS leak

Your internet service provider (ISP) can find out what websites you visited by changing URLs into numerical IP addresses.

A leaked DNS can lead to someone getting a hold of this information. This is because it exposes your ISP’s IP address and location. Of course, this can be linked back to you.

DNS leak identification

Follow the steps below to check if your VPN has a DNS leak:

1. Connect to a VPN server that isn’t in your country/on a different server
2. Go to Perfect Privacy DNS Leak Test in your browser
3. The results should show your VPN’s IP address. If they show an IP address in the country you’re in, it means you have a DNS leak, as that would belong to your ISP. If not, you don’t have a DNS leak.

How can I fix a DNS leak?  

Contact your VPN’s customer support for help. Or better yet, switch to a VPN service that uses its own encrypted DNS servers. Check it for leaks before committing, if possible, especially if it’s a paid VPN service.

Using a VPN service that has its own servers ensures your data is protected by protecting your DNS info. Having that info protected makes it difficult for hackers to find your real IP address.

WebRTC leak

WebRTC is an acronym for Web Real-time Communication. It allows apps and websites to have audio and video communications and file-sharing services without the use of another software program.

Some VPNs reveal your IP address while using these communications services. This is known as a WebRTC leak. VPN services should be secure enough to prevent these leaks, but that’s not always the case.

WebRTC leak identification

Below is the method you should follow to check for a WebRTC leak:

1. Make a note of your real IP address. If you haven’t yet checked for it, ensure you have your VPN disabled, then go to the IPLeak website in your browser and find it there.
2. Now connect your VPN and refresh the webpage or open the website in a new tab. Alternatively, go to WebRTC Testing. On the screen, you can check your VPN’s IP address and your VPN location or the country you’ve chosen. It should be different from your real IP. If not, you have a WebRTC leak.

How can I fix a WebRTC leak?  

Below are some fixes for WebRTC leaks per browser:

Disable WebRTC in your browser if your browser allows you to. Firefox is one such browser. Other browsers, like Chrome, don’t. In such cases, you’d have to use a browser extension instead:

• Firefox

Type “about:config” in the address bar and press Enter. Agree to the warning message that pops up and click Continue. Type “media.peerconnection.enabled” in the search bar and double click the preference name. This will change the value to false, and that’s it, WebRTC should now be disabled

• Android

Type “chrome://flags/#disable-webrtc in Chrome. Look for WebRTC STUN origin header on the page and disable it. To be extra safe, you can disable the WebRTC Hardware Video Encoding/Decoding options as well, although it’s not a must. Now relaunch Chrome to implement the changes. If you don’t want to go through all this trouble, simply switch to Firefox and follow the steps in the “Firefox” section above

• Safari

Open the Safari app in the dock and click on Safari in the menu at the top of the screen. Now click on the Preferences option, then click the Advanced tab in the window. Check the Show Develop menu in menu bar box at the bottom of the window, then click on Develop in the menu at the top of the screen. Click on Enable Legacy WebRTC API in the WebRTC section and uncheck this option if it is checked

• Chrome

If you can’t disable WebRTC in your browser, get a browser extension instead. WebRTC Leak Prevent is a good option for Chrome. However, keep in mind that this extension doesn’t turn WebRTC off; it only changes the security and privacy settings.

Your best bet is probably to use a browser that doesn’t support WebRTC, like Chrome and Microsoft Edge.

VPN speed test

Closely connected to VPN security is how fast your VPN speeds are. A VPN that performs slowly is basically useless. That’s why it’s important to test if your VPN has a secure network.  

How to test your VPN speed?

Conducting a VPN speed test is easy. Just type “speed test” in Google search and click the Run speed test button. It’s quick and should take a few moments, so you don’t even have to set aside time to do it.  

And you don’t need any special software either. A simple, straightforward Google search does the trick.

How to fix VPN speed issues?

A VPN test will yield a result and let you know if your internet connection is slow. If this is the case, you can try a few fixes to boost it:

1. Reboot your internet connection

Start by disconnecting your Wi-Fi and then connect it again and wait. This usually fixes any speed issues.  

2. Try a different server or location

Maybe the server you’re on isn’t the best option at the time or at all. Test different VPN locations until you find one that doesn’t slow down your internet connection.

3. Close unused apps

We all know these are often the culprits for slow internet connections. Many apps continue to run in the background after you exit them or start up when you switch on your device, so ensure you close them properly.

4. Check your device for viruses and malware

Sometimes you might not be aware that you have viruses and malware on your device. But just like a slow-performing device, a slow internet connection is often a telltale sign that you do. Use a good antivirus software program to weed out any viruses and malware that may be lurking on your device.  

My VPN isn’t working: what can I do with it?

Sometimes all the fixes in the world don’t yield any real results. If you’ve tried the solutions we've provided in this article without any luck, get in touch with your VPN service’s support team. They should be able to offer help or advice.  

However, sometimes the issue persists or springs up again after some time. So, if all else fails, switch to a secure and reliable VPN, like Clario’s VPN, for peace of mind. This is especially important if you use a VPN at home because you wouldn’t want your data to be exposed in any way.

Test your VPN regularly

Because your online safety depends on it, you shouldn’t conduct a VPN security test once and forget about it. You use a VPN to protect your personal information, so you should play your part by testing it often to ensure it’s still doing what it’s supposed to. That will allow you to intervene immediately if you find that something is amiss, thereby not leaving your personal information vulnerable to hacking.